Ordering
When will my order ship?
Our team needs 1-2 business days to pack and ship your full order. For larger items, we ask that you allow 3-4 business days. Orders placed after 1:00 pm EST on Friday — or over the weekend — will ship on the next business day.
Where do you ship to?
We ship worldwide. Please note international delivery times will vary depending on location and may attract import costs if outside Canada.
I have a question about my order, who can I talk to?
Email us at info@hopelessromanticbooks.com
Product
Where do you source your merch?
All our merchadise items are handmade and procured from independent crafters across the world!
How accurate are the colors shown in your photos?
The colors shown in our product photos on the product detail pages are highly accurate. But please note that there are small variations in lot-batches of a few products due to which the colors will have slight variations.
Returns
What is your return policy?
Purchases can be refunded or exchanged within 14 days of purchase, as long as the items are in new condition and accompanied by the original receipt. For books with misprints or manufacturing defects, you can exchange the title at the store or receive store credit equal to the purchase price if a replacement copy is unavailable. Returns must be made in person so we can verify the condition. Please note that we do not cover shipping fees for any mail order returns.
My item arrived damaged. What should I do?
We take the utmost care in our packaging and delivery and rarely items may be damaged in transit. If your item does arrive damaged, let us know by sending us a message via info@hopelessromanticbooks.com